Contact us
We're here for you.
Have a question about an order, a product or your skincare routine? Send us a message or email us directly, and we'll get back to you as quickly as we can.
Before you write, a few quick answers
How long does shipping take?
Orders are processed within 24–48 hours (excluding weekends and holidays) and standard delivery takes 7–14 business days. Shipping is free on orders over $75.
Can I change or cancel my order?
Yes, within 3 hours of placing it. After that our team has started packing it. Email us right away with your order number.
What's your return policy?
Unopened, unused items in their original packaging can be returned within 30 days of delivery.
My item arrived damaged or wrong.
We're sorry! Send us an unedited unboxing video within 48 hours of delivery and we'll make it right with a replacement or refund.
